YourCurrencyConverter.com

Frequently Asked Questions

If you cannot find the answer you need here please Email Us or REGISTER for FREE and try the service, you'll be suprised what a powerful tool it can be with or without currency conversion.

GENERAL INFORMATION

What is YourCurrencyConverter.com?
YourCurrencyConverter.com used to be FREE, What happened?
Who can use YourCurrencyConverter.com?
How will using YourCurrencyConverter.com benefit my website?
Can I use the country detection for flags and custom messages without a currency converter?
Why is YourCurrencyConverter.com better than other currency tools?

BASIC TECHNICAL INTEGRATION INFORMATION

Can I install YourCurrencyConverter.com on a number of pages?
Does YourCurrencyConverter.com work in a flat HTML page?
Does YourCurrencyConverter.com work with ASP/PHP/CGI etc.?
Does YourCurrencyConverter.com require a specific OS or Web Server?
Does YourCurrencyConverter.com work with off-the-shelf online shopping systems?
Does YourCurrencyConverter.com work with custom online shopping systems?
Will installing YourCurrencyConverter.com onto my server cause me to use extra bandwidth or server space?

COUNTRY DETECTION

Does YourCurrencyConverter.com automatically detect where a visitor is from?
What do international visitors see?
What do visitors from my home country see?
What happens if YourCurrencyConverter.com cannot determine a visitor's country?

CURRENCY & COUNTRY DETECTION INFORMATION

How often are currency rates updated?
How are the currency rates updated on my website?
How many currencies and countries does YourCurrencyConverter.com recognize and support?

INSTALLATION INFORMATION

Can YourCurrencyConverter.com be installed on any web site?
Is YourCurrencyConverter.com easy to install?
Where can I find installation instructions?
Who installs YourCurrencyConverter.com?

PRICING & PAYMENT INFORMATION

How much does YourCurrencyConverter.com cost?
Where can I sign up for the service?

APPEARANCE AND LAYOUT

Can I remove the link to the YourCurrencyConverter.com website?

PRICE ADJUSTMENT CALCULATIONS

Can I convert an amount different to that shown in my home currency (eg. add/remove VAT or other tax from my price)?

VISITOR PAYMENT AND CHARGING

Do I still charge my visitors in my home currency?
Can I put YourCurrencyConverter.com on the "checkout" page of my website?
Are the currency conversions displayed by YourCurrencyConverter.com the exact amounts that my international visitors will be charged?
How should I tell my visitors that all currency exchange prices are only close approximations?

PERFORMANCE INFORMATION

Will installing YourCurrencyConverter.com cause my site to slow down?
Do you offer a guarantee of service?

YourCurrencyConverter.com FAQ Answers

GENERAL INFORMATION

What is YourCurrencyConverter.com?

YourCurrencyConverter.com can be installed on your website in minutes with just one line of code and has four main features.
Even if you don't have prices to convert on your site - there is a great tool for you!

  • YourCurrencyConverter.com can automatically detect the country that your website visitor is viewing your site from, scan your page(s) and present an up to date currency conversion of any prices found into the LOCAL currency of your visitor. IE if you prices are in US Dollars - and your site visitor is viewing your site from Germany, then the prices will be converted into Euros, but if they are viewing your site from Japan then they will see a conversion into Yen. All of this happens automatically with no intervention from the visitor required.
  • YourCurrencyConverter.com can easily display the Country Name and (or) the National Flag of the visitor to the website - i.e. your country name is: ()
  • YourCurrencyConverter.com gives you the ability to present different html (or text messages) to visitors from different countries. This might enable you to simply say "we welcome visitors from: " or it can be specific text for specific countries. i.e. Visitors from Japan get told how long orders take to arrive in Japan, Visitors from Norway get told a similar message but perhaps people in Norway might be interested in a specific product (snow boots!) so you can promote that too.
  • Accurate International Visitor Statistics. Hit counters don't give you accurate information on the number of people visiting your site. Because we have access to the IP address of your visitors (we use this to determine their country - see technical details below) we can accurately measure the UNIQUE visitors to your site. Statistics are available on daily and monthly UNIQUE visitor traffic which will show you EXACTLY how many people are visiting your site per day / per month - and which countries they are from!

Our prices are in US Dollars so if you are visiting us from the United States there will be no currency conversions happening and you should see some of the LIVE SITES that our using our product to see how it works. If YOUR currency is NOT the US Dollar then you should see this amount automatically converter: $100

If you don't want to automatically scan you pages we also have an accurate and configurable popup converter like this available: Click Me

YourCurrencyConverter.com used to be Free, What Happened?

It is true, there used to be a free version of YourCurrencyConverter.com, unfortunately this resulted in under investment in the product and affected support and development. We now charge $9.95 a month and hope to offer great customer service and technical support.

Who can use YourCurrencyConverter.com?

If you run any website (with prices or without) that is aimed at users in more than one country,then YourCurrencyConverter.com is for you. YourCurrencyConverter.com can be installed on your website in minutes with a single line of HTML code.

How will using YourCurrencyConverter.com benefit my website?

YourCurrencyConverter.com gives your website an international focus, and makes it easier for your visitors to understand your prices - by displaying them in both your home currency and that of your visitor. It also makes visitors feel welcome by allowing a custom message appear for people in specific countries. People like to see their own National Flag and it assures them that you do business with their country. YourCurrencyConverter.com also gives you detailed unique traffic statistics including the country of origin of your website visitors.

Can I use the country detection for flags and custom messages without a currency converter?

Yes - Even though the most obvious use for YourCurrencyConverter.com is to convert your sites prices, you can use the other powerful country detecting funtionality without currency conversion if you wish. You might want to increase your visitors confidence in your ability to supply to their country or give specific information or messages to visitors from specific countries or groups of countries.

Why is YourCurrencyConverter.com better than other currency tools?

Unlike traditional online currency conversion tools used on the web, YourCurrencyConverter.com DOES NOT REQUIRE YOUR CUSTOMERS TO DO ANYTHING to see your prices in their local currency. This makes your website much more accessible to your customers in other countries. It also allows custom messages and other international sales tools. Don't just take our word for it - try it.

BASIC TECHNICAL INFORMATION

Does YourCurrencyConverter.com work in a flat HTML page?

Yes - The YourCurrencyConverter.com code needs to be installed once at the bottom of your HTML page and it will automatically scan the document and detect and convert prices automatically. It will also display country names, flags and specific text where required.

Does YourCurrencyConverter.com work with ASP/PHP/CGI etc.?

Yes - YourCurrencyConverter.com can be installed on all HTML web pages, even dynamic ones. The YourCurrencyConverter.com code needs to be installed once at the bottom of your HTML page and it will automatically scan the document and detect and convert prices automatically. It will also display country names, flags and specific text where required.

Does YourCurrencyConverter.com require a specific OS or Web Server?

No - YourCurrencyConverter.com is entirely independent of the web server application and operating system and can be installed on any website.

Does YourCurrencyConverter.com work with off-the-shelf online shopping systems?

Yes - as long as your shopping cart allows you to add a line of HTML code into the site design or template then you can use YourCurrencyConverter.com (and all carts we've ever seen allow this).

Does YourCurrencyConverter.com work with custom online shopping systems?

Yes - as long as your shopping cart allows you to add a line of HTML code into the site design or template then you can use YourCurrencyConverter.com (and all carts we've ever seen allow this).

Will installing YourCurrencyConverter.com onto my server cause me to use extra bandwidth or server space?

No - all YourCurrencyConverter.com data is served by our own server so your bandwidth and server space is not affected.

Can I install YourCurrencyConverter.com on a number of pages?

Yes - you can install YourCurrencyConverter.com anywhere on your website - we recommend installing it within the layout or framework of the site and having it on every page.

LANGUAGE INFORMATION

Can YourCurrencyConverter.com change my website to the native language of my user?

No, YourCurrencyConverter.com is not a language tool, however it would allow you to present custom text for specific countries and you can enter those in whatever language you choose, so you could make custom welcome messages in different languages if you like.

CURRENCY INFORMATION

How often are currency rates updated?

The currency rates used by YourCurrencyConverter.com are updated daily.

How are the currency rates updated on my website?

The YourCurrencyConverter.com code you add to your website connects to our server every time a customer visits your page, meaning your visitors always see the most up-to-date information we have available.

How many currencies does YourCurrencyConverter.com support?

YourCurrencyConverter.com supports 220 countries and currencies.

INSTALLATION INFORMATION

Can YourCurrencyConverter.com be installed on any web site?

Yes - YourCurrencyConverter.com can be installed on any website. It is completely independent of your server Operating System & Web Server.

Is YourCurrencyConverter.com easy to install?

Yes - Once you have registered Simply copy and paste the YourCurrencyConverter.com code you are given in the control panel into your website at the bottom of the HTML code near the closing BODY tag.

Where can I find installation instructions?

Once you have registered you will get access to the control panel where you can configure your requirements and follow simple instructions to get the service working on your website.

Who installs YourCurrencyConverter.com?

You install the YourCurrencyConverter.com code. Its very simple and all options can be controlled via our online control pane. YourCurrencyConverter.com typically takes just minutes to install!

PRICING PAYMENT INFORMATION

How much does YourCurrencyConverter.com cost?

YourCurrencyConverter.com costs $9.95 and we offer a full refund within the first 31 days.

Where can I sign up for the service?

Click on the REGISTER link on the menu (above) or click REGISTER NOW. YourCurrencyConverter.com can be up and running on your website a few minutes from now.

COUNTRY DETECTION

Does YourCurrencyConverter.com automatically detect where a visitor is from?

Yes - YourCurrencyConverter.com automatically detects your website visitor's country and displays a converted price in their local currency for all your website prices.

What do international visitors see?

All prices on your website will be automatically converted into your visitor's local currency. If you have chosen to display country names, flags and specific country messages, then these will be displayed to the visitor as specified by your settings in the control panel.

What do visitors from my home country see?

For visitors in your home country no currency conversion will be displayed (as none will be required, unless your default currency is foreign). If you have chosen to display country specific text, country name or country flag, then these will appear as defined by your settings in the control panel.

What happens if YourCurrencyConverter.com cannot determine a visitor's country?

Extremely rarely YourCurrencyConverter.com will be unable to determine a users country (less than 1 in 10000 visitors). You can define a "default currency" and "default country text" which YourCurrencyConverter.com can use in these circumstances.

APPEARANCE AND LAYOUT

Can I remove the link to the YourCurrencyConverter.com website?

Yes, simply deselect the option in your control panel, you can also customize the color and text of any popup currency calculators you use.


PRICE ADJUSTMENT CALCULATIONS

Can I convert an amount different to that shown in my home currency (eg. add/remove VAT or other tax from my price)?

No - YourCurrencyConverter.com just converts displayed prices - it does not perform country specific tax calculations. Your shopping cart should perform this function.

VISITOR PAYMENT AND CHARGING

Do I still charge my visitors in my home currency?

Yes - your payment process will not change. YourCurrencyConverter.com is simply there to help your users to better understand your prices - by displaying them in their local currency.

Can I put YourCurrencyConverter.com on the "checkout" page of my website?

Yes. Please be aware however that the converted amount shown may differ from the exchange rate that will be used by the processing bank as there are many different currency markets and some banks levy additional fees. See following question for more information...

Are the currency conversions displayed by YourCurrencyConverter.com the exact amounts that my international visitors will be charged?

The converted amount shown may differ from the exchange rate that will be used by the processing bank as there are many different currency markets and some banks levy additional fees on top of the conversion. YourCurrencyConverter.com is intended simply to give your visitors a helping hand when trying to understand your prices, as such we recommend displaying the converted prices with "aprx" in front of them (short for approximately). See following question for more information...

How should I tell my visitors that all currency exchange prices are only close approximations?

Within your control panel you are able to configure the way prices are show to your customers. We recommend displaying converted prices in brackets alongside the original price and the with word aprx. This can configured by you, so you can easily change this to the full word Approximately or Approx. etc.

YourCurrencyConverter.com is intended simply to give your visitors a helping hand when trying to understand your prices.

PERFORMANCE INFORMATION

Will installing YourCurrencyConverter.com cause my site to slow down?

The YourCurrencyConverter.com code you install into your HTML pages calls our server and only requests a small javascript file so your pages should not be significantly slower.

Do you offer a guarantee of service?

We are unable to offer a service guarantee due to a number of variables that are outside of our control (ie network connectivity, hardware, software etc). However, our uptime record to date has been excellent and we strive to ensure our servers are always more powerful than our existing requirements. Server security and patching are carried out regularly and our servers are hosted in New York within a secure datacenter on a Tier1 network.

FREE Currency Converter and Country Detection Webmasters Toolkit

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